Forgot Password

Created by Skidos Support Team, Modified on Thu, 19 Jan 2023 at 02:12 PM by Skidos Support Team

Hi {User Name},


Thank you for reaching out to us. We apologize for the issue you're facing with our application.


Follow these easy steps to reset your password:

Step 1: As you open the app you see an option on the starting screen to click on “Already have a SKIDOS account?Log in” 

Step 2: Click on “login via OTP”

 Step 3: Enter your email address registered with Skidos

Step 4: Enter the OTP sent to your email address 

 

Follow the following steps for changing your password:

 

Step 1: Login Inside the game

Step 2: Tap on Parents Button present on top right of app Home Screen to reach Parents Section

Step 3: Scroll down to the bottom section of Parents Screen

Step 4: Tap on the Change Password Button

Step 5: Enter New password and tap on Continue button

The steps mentioned above will be helpful in solving your issue.

Let us know if you still face the issue after following the above steps, we will rectify it and fix it as soon as possible.


Thanks,

SKIDOS Support

 


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