Gems Usage

Created by Meenakshi, Modified on Wed, 26 Mar at 4:00 PM by Skidos Support Team

Hi,

Thank you for reaching out to us.

We have checked the subscription status against your email ID 'hgwilliams2014@icloud.com' and found that you have an active monthly subscription/account associated with this email ID which will going to expire on 2025-04-09.

Please update your app to the latest version for the best experience by downloading our newest update.

The gems you earn while solving math questions or completing tracing activities can be used to purchase exciting new accessories to customize your avatar on the Home screen.
Check out the screenshot below to see how you can make the most of your gems!

STEP : 1 Complete Onboarding and reach on App home screen and Tap on Avatar

STEP : 2 Scroll down the accessories bar and open any accessory.

STEP : 3 Tap on Locked accessories.

STEP : 4 Redeem the Gems by tapping on picture.

The Solution mentioned above will be helpful in solving your issue.

Let us know if you still face the issue. We will rectify it and fix it as soon as possible.

Thanks,

SKIDOS Support